Privacy Policy

Last Updated: October 10, 2024

Gunadhya Software Solutions Pvt Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website WorkNXL (the "Site"). It also explains our use of third-party services like Google Calendar API, Razorpay for payment processing, Google Analytics, and Tawk.to for customer support. Please read this privacy policy carefully. If you do not agree with the terms, please do not access or use the site.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide when you register for an account, subscribe to a newsletter, make a purchase, or communicate with us. This may include your name, email address, phone number, and payment details.

Non-Personal Information: We may collect information automatically when you visit the site, such as your IP address, browser type, and usage data. This helps us improve user experience.

Google Calendar Data: If you use WorkNXL services to integrate with Google Calendar, we will request access to specific information from your Google account, including calendar events. This data is used strictly for managing and displaying events as intended, and will not be shared with unauthorized parties.

Payment Information: If you make a payment to upgrade from a free plan to a paid plan, we will collect payment information via the Razorpay payment gateway. We do not store your payment details; they are processed securely by Razorpay.

Analytics Data: We use Google Analytics to track and report on website traffic, such as which pages are visited, time spent on each page, and the source of traffic. This data helps us optimize the user experience on WorkNXL.

Chat Support Data: We use Tawk.to for real-time chat support. When you use this service, Tawk.to may collect your name, email, and chat history to assist with customer support.

2. How We Use Your Information

We may use your information to:

  • Facilitate your account creation and provide you access to WorkNXL services.
  • Manage and display events via Google Calendar API, with your consent.
  • Process payments for paid plans through Razorpay.
  • Analyze user behavior and improve our services via Google Analytics.
  • Offer customer support through Tawk.to live chat.
  • Send administrative updates or notifications regarding your account or subscriptions.

3. Disclosure of Your Information

We do not share, sell, or rent your personal information to third parties, except as required by law or with trusted service providers who assist in delivering our services:

  • Google Calendar API: We access and use Google Calendar data strictly for event management and calendar integration, with your explicit permission. This data is used solely for providing the intended functionality within WorkNXL and is not shared with third parties, except as necessary to deliver our services or comply with legal obligations. We comply with the Google API Services User Data Policy.
  • Razorpay: For secure payment processing. For more details, visit Razorpay's Privacy Policy.
  • Google Analytics: For tracking website performance and usage metrics. For more details, visit Google's Privacy Policy.
  • Tawk.to: For customer support via live chat. Visit Tawk.to's Privacy Policy for details.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access. All payment data is securely processed through Razorpay, and we do not store sensitive payment details on our servers. Access to your data is limited to authorized personnel only.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect and store your information. Google Analytics uses cookies to analyze site usage, and Tawk.to uses cookies to store chat history. You can disable cookies through your browser settings; however, doing so may affect your ability to use certain features of the site.

6. Third-Party Links

The WorkNXL website may include links to third-party websites or services. We are not responsible for the privacy practices of these third-party services, and we encourage you to read their respective privacy policies before using their services.

7. Your Rights

You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us at the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page, and the "Last Updated" date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, You can contact us: